All orders are shipped within 24 hours, except on weekends and holidays. All packages are shipped using DHL courier services for fast worldwide delivery. This service provides tracking features that allow you to accurately track your package. For further information, please visit the DHL Courier Services site for details. If you don’t receive your package after 14 days, please contact us for further information or compensation. We are not responsible for any items that are damaged, lost, or stolenduring the delivery period.
When users register on our website or complete a survey, personal information is collected. When ordering or registering on our site, you may be asked to enter your name, e-mail address, phone number or company information. You also have the option of visiting the site anonymously. This online privacy policy applies only to information collected through our website and not to information collected offline. Please check over our online privacy policy for further information. We use the highest security dedicated hosting with 128 bits Secure Sockets Layer (SSL) encrypted to protect user information.
VADIMAX comes with a 30-day money back guarantee. If you are not satisfied with the product, you may return it within 30 days of delivery for a full refund. Refunds are given 24 hours after receiving the returned product. The buyer is responsible for return shipping.
Payment options for VADIMAX include PayPal and Secure Merchant Gateway.The prices are non-negotiable. However, discounts are given for loyal customers after a period of time.
You can view the status of your order anytime by logging into your account on our website. All transaction and processing/delivery information is updated in your account status.
We advise that you keep your account information current by updating it whenever needed. This helps our consultants to better understand and solve your issues.